Getting started
What is SalonSquad?
An AI front desk for salons: a squad of assistants that answers your DMs and calls, books clients into Square, fills cancellations, posts your work and brings regulars back. You approve what matters from your phone.
How long does setup take?
About twenty minutes. We find most of your information on Google, Square and your website, and you confirm it.
Is there a free trial?
Yes, 14 days on any plan, with a free setup call.
Is there an app?
Yes, for iPhone and Android. Everything, including setup, happens in the app.
Who is it for?
Braiders, loc specialists, natural hair salons, barbershops, colorists, extension specialists, luxury salons, suites and home studios.
Clients and AI
Will my clients know they’re talking to AI?
Yes. Your assistant introduces itself as your assistant on every channel and call.
Can I name my assistant?
Yes. Name your main assistant anything you like and choose its look. You can rename the helpers too, or use one assistant for everything.
What if it gets something wrong?
It only quotes what you’ve confirmed, starts in practice mode with everything as a draft, and sends anything sensitive to you.
Does it speak Spanish?
Yes. It replies in the language the client writes in, and there’s a bilingual voice for calls.
Booking and Square
Do I need Square?
Square is our first booking system. Direct booking needs Square Appointments Plus or Premium; on the free plan your assistant sends your Square booking link instead.
I use Vagaro, GlossGenius or Booksy.
They’re on our roadmap. Messages, reviews and content work today; your assistant sends your booking link.
Will it double-book me?
No. It only offers times Square shows as open.
Can it take deposits?
Yes, through Square checkout links, by your policy.
Messages and channels
Which channels does it answer?
Instagram, Facebook Messenger, WhatsApp, website chat and text messages.
What about TikTok DMs?
TikTok doesn’t offer business messaging to apps like ours yet, so your assistant can’t read TikTok DMs.
Why didn’t my assistant follow up on an old Instagram message?
Meta only lets businesses reply freely within 24 hours of a client’s last message. Your assistant follows that rule to keep your account safe.
Can I take over a conversation?
Yes, with one tap. Hand it back when you’re done.
Phone answering
Do I need a new number?
No. Keep your number and forward unanswered calls.
Does it make calls?
Never. It only answers incoming calls.
Are calls recorded?
Only after callers are told. Recordings are kept 30 days by default.
Which voices are available?
Six natural voices from ElevenLabs, including a bilingual English and Spanish voice.
Content and photos
Do I need Canva?
No. Your brand kit and templates live inside SalonSquad.
Will it post my clients without asking?
Never. Each client is asked first, with a no-face option.
Does it post to TikTok?
Not directly yet; TikTok is reviewing our app. Coco prepares the video and caption so you can share in one tap.
Can it write blog posts for my website?
Yes. WordPress and Wix publish directly; Squarespace gets a copy-ready post.
Data and privacy
Who owns my data?
You do. Export or delete it anytime.
Do you sell data?
Never.
Do you train AI on my clients?
We never use your data to train models for other salons.
The Circle
What is the Circle?
A private network of salons sharing verified playbooks and client referrals.
How do I join?
Use SalonSquad with Square connected, and get invited by a member.
Is there a referral fee?
No.
Billing
How much does it cost?
Solo $129, Squad $249, Salon $449 a month. Yearly billing saves two months.
Are there extra costs?
Only platform pass-throughs like WhatsApp template fees, plus extra phone minutes beyond your plan.
Can I cancel anytime?
Yes. No contract.
No matches.Ask us directly and we’ll answer within a day.
Still wondering? Ask Nia.
Our own assistant answers questions about SalonSquad, and books a call with a real person if you’d like one.
14-day free trial · No contract · Live in one sitting