Nia · Phone answering

The calls you miss, answered.

You keep your number. When you’re with a client, after hours or on a busy Saturday, Nia picks up, answers questions, books the appointment and texts the details. Anything that needs you gets transferred, with the reason on your screen before you say hello.

4 ringsthen Nia answers
6natural voices
0outbound calls, ever
Stylist with both hands busy in a client's hair while a phone lights up on the counter in the foreground (call coming in).
17Hands full
Missed call answeredAndre booked a cut and beard+$55
Call transferred to youColor repair question
How it works

Set up once. Never miss a call.

From choosing a voice to the first booked call.

1 / 6
Hear her

Six voices. Your greeting.

Natural voices from ElevenLabs, chosen for salons. Tap to hear each one say hello.

AvaWarm and friendly
JadeBright and upbeat
ImaniCalm and unhurried
ClairePolished, for luxury salons
MarcusRelaxed, good for barbershops
SofiaEnglish and Spanish

“Thanks for calling Velvet Crown Salon. This is Nia, Tasha’s assistant. How can I help you today?”

A real call

Two minutes. One booking.

Andre called while Tasha had both hands in a client’s hair. Here’s the whole call.

Nia

Thanks for calling Velvet Crown, this is Nia, Tasha’s assistant. How can I help?

Andre

Hey, I need a cut and a beard line-up this weekend.

Nia

I can do Saturday at 1 PM with Tasha, $55. Want me to book it and text you a confirmation?

Andre

Yeah, do it.

Nia

Done. You’ll get a text in a moment. See you Saturday, Andre!

What’s included

The details.

Conditional forwarding

Unanswered, busy or after-hours calls go to Nia. Every major carrier supports it.

Your rules for when

After a number of rings, outside your hours, or whenever Square shows you’re with a client.

Topics that always come to you

Transfers ring your phone with the reason. Decline and Nia offers a callback.

Text after every call

Confirmations and booking links go out by text from your registered number.

Recordings and transcripts

Kept 30 days by default. Callers are told before anything is recorded.

Inbound only

Nia never makes cold calls or robocalls. She only answers yours.

No surprises

What it can do, and what it can’t yet.

Platforms have rules. We follow them and tell you plainly where the edges are.

Works todayConditional call forwarding

Works with AT&T, Verizon, T-Mobile and most VoIP lines. Codes vary by carrier; we walk you through it.

Works todayRecording consent

Florida and several other states require everyone on a call to consent to recording. Nia announces it first, every time.

Honest limitOutbound calling

Not offered, by design. Rebooking and reminders go by text or DM instead.

Questions

Phone answering, answered.

More in the FAQ.

Do I need a new phone number?
No. You keep your number and forward unanswered calls to Nia.
What does a call cost?
Phone answering is included in the Squad and Salon plans with generous minutes. The Solo plan includes a smaller allowance.
Can callers ask for me?
Yes. “Can I talk to Tasha?” always transfers to you, or offers a callback if you don’t pick up.
Can Nia speak Spanish?
Yes. Choose Sofia, our bilingual voice, or tell Nia to switch when a caller speaks Spanish.

Put Nia to work.

Start your 14-day free trial. Everything starts as a draft for your OK.

14-day free trial · No contract · Live in one sitting

Works with your tools

Plugs into the apps your salon already runs on.

Connect each one with its own secure login. Nothing to install, nothing to migrate.

See every integration