Everything a front desk does. And more.
Eight jobs your squad does every day, each built with honest limits and you in charge. Pick one to see exactly how it works.
Every message, answered.
Instagram, Facebook, WhatsApp, website chat and texts answered in your voice, day and night.
Messages 02The calls you miss, answered.
Nia picks up after 4 rings and after hours, books the client and texts the details.
Phone answering 03Empty chairs, filled.
Cancellations refilled from your waitlist, consults planned, no-shows handled by your policy.
Booking 04Your work, posted.
Posts, blogs and Google updates made from your photos, in your brand, with client consent.
Content 05Every review, handled.
Good reviews answered in your voice. Hard ones come to you with the facts and a calm draft.
Reviews 06Regulars come back.
Rebooking on each client's rhythm, aftercare that runs itself, and win-backs without coupon blasts.
Client care 07Numbers you can trust.
A Monday recap of what your squad booked, verified in Square. Research when you need an answer.
Insights 08You decide what they do alone.
Ask in plain words, approve in one tap, and raise their independence only when you trust them.
You're in chargeWhat every feature promises.
Truth only
Results verified in Square. Estimates labeled.
Clients always know
Every assistant says it’s an assistant.
You decide
Drafts first. Trust raised job by job.
Your data is yours
Never sold. Export or delete anytime.
SalonSquad vs. doing it yourself.
| On your own | Hiring a front desk | SalonSquad | |
|---|---|---|---|
| Answers DMs at 10 PM | If you’re awake | Not usually | Yes, in minutes |
| Answers calls mid-service | No | Yes, during shifts | Yes, any time |
| Refills cancellations | When you notice | Sometimes | In minutes, from your waitlist |
| Posts your work | When you find time | Rarely | 4 times a week, with consent |
| Replies to reviews | Eventually | Sometimes | Every one |
| Monthly cost | Your evenings | $2,500 or more | From $129 |
Front desk cost is a typical part-time wage in South Florida; your numbers may differ.
Pick a job. Hand it off.
Start with one feature or all eight. Everything starts as a draft for your OK.
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