Booking

How to answer “how much for knotless?” without losing the client

The reply that turns a price question into a booking.

A braider mid-way through knotless braids on a client. Her phone lies face-up on the tray beside her. Close, intimate, hands in focus.
02Braider mid-braid

It’s the most common DM a braider gets, and the one most likely to end in silence. A bare number invites comparison shopping. A paragraph of conditions feels like work. Here’s a reply pattern that converts.

1. Answer the question, with a real number

“Medium knotless to mid-back is $260, hair included.” Clients ask “how much” because they want a number. Give one, then add context.

2. Ask one question that moves things forward

“What length are you thinking?” or “Do you have a date in mind?” One question, not five.

3. Show the plan

Spell out what’s included: size, length, hair, time, deposit, what to bring. When the client sees everything up front, there are no surprises in the chair.

4. Offer two times

“I have Saturday at 9 or Tuesday at 10.” Two real options beat “when are you free?”

5. Hold it with a deposit

A deposit link makes the booking real and protects your day.

SalonSquad’s assistant follows this pattern automatically, using your real prices and your Square openings, and sends a Style Plan the client agrees to before booking.

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